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RealRead Software Support
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RealRead Technical Support Desk
45 Halladay Street Jersey City, NJ 07304 USA
Email Address: rrtech05@realread.com
Telephone: +1-855-660-6660
Fax: 800-941-2203
Click here to fill out the RealRead Contact Form |
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RealReadServer
Support
RealRead UploaderPro Support |
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RealReadServer
software V2.2E:
1. Technician-assisted Technical Support e-mail service
is available without charge for Licensees of RealReadServer
V2.2E
2. New versions of RealReadServer Software
will be released through the distributor.
News and program releases will be provided through
our website at www.realread.com.
The license number on the RealReadServer
V2.2ELicense certification will be required when you contact
us.
Notes:
The support desk cannot accept or respond to inquiries
or questions about third-party hardware or software. Support
for third-party software, hardware and peripherals is
provided by the original manufacturer only.
Expiration
The Support desk service will be provided only while the
RealReadServer V2.2E License is valid.
Continuation of the License Agreement
The RealReadServer V2.2E License Agreement
must be updated annually, 90 days prior to the date of
expiration. |
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RealRead
UploaderPro. Software. V2.2E:
1. Technician-assisted Technical Support requires the
cooperation and participation of the customer in the troubleshooting
process of the UploaderPro. V2.2E Software.
RealRead provides limited email technical support for
the UploaderPro. V2.2E Software.
2. Additional e-mail Technical Support options are available
for $100 per year.
3. A two hour UploaderPro. V2.2E training
session is available for $200 and is highly recommended
for power users.
4. New versions of RealRead UploaderPro
Software will be released through the distributor.
News and program releases will be provided through
our website at www.realread.com.
The license number on the RealRead UploaderPro.
V2.2E License certification will be required when you
inquire.
Notes:
Those who seek help from the Support Desk must
have full product knowledge.
The support desk cannot accept or respond to inquiries
or questions about third-party hardware or software. Support
for third-party software, hardware and peripherals is
provided by the original manufacturer only. |
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Back to Top |
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Contact RealRead
E-mail:
Tel: +1-855-660-6660 |